What makes you and your business stand apart from the rest? Is this an attribute that is valued and sought by your prospects? Time to think it through.

This is an exciting time of year, with fiscal year end spending and awards. Did you get your share of contracts and funding?

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Without the processes in place, this promotional event was a complete customer service failure and damaging to the reputation of a local favorite restaurant.

Would you do whatever it takes to make an impact? Where do you stop on your journey? Are you able to power through adversity?

Keeping your word is important. Few remember good performance, but all remember who dropped the ball, was difficult to work with, and who made the rest of the team scramble.